Change Management
Omni-Channel (Multi-Channel) Retailing
Posted in: Blog, Business Growth, Category Management, Change Management, Continuous Improvement, Data, Supply Chain Management Strategy
Several weeks ago I wrote on the importance of Customer Service. Extending that concept further within the retail environment, ask […] Read More...
eAuctions: Get Your Game On
Posted in: Blog, Change Management, Finance and Accounting, Global, Process Improvement, Purchasing, Revenue Opportunities, Risk, Sales, Strategy, Supply Chain Management Strategy, Technology
Imagine having access to several suppliers or buyers at the same time and being able to completely bypass time consuming […] Read More...
Rethink, Retool, Reuse
Posted in: Blog, Business Growth, Change Management, Continuous Improvement, Cost Reduction, Employee Engagement, Organizational Development, Process Improvement, Reuse, Supply Chain Management Strategy, Technology
The purpose of this blog is to discuss the application of someone else’s thinking to a situation that may present […] Read More...
Do you really know what your customers want?
Posted in: Blog, Change Management, Education, Human Resources, Marketing, Organizational Development, Risk
Customer service is not just about addressing and greeting your customer but engaging and understanding them. Often when one has […] Read More...
International Sourcing – Exploring uncharted territory
Posted in: Blog, Business Growth, Change Management, Continuous Improvement, Finance and Accounting, Global, Logistics, Marketing, Process Improvement, Purchasing, Risk
Imagine contemplating a trip abroad to a country you haven’t visited before. A fair amount of planning and preparation would […] Read More...
