Archive for May, 2013
Do you really know what your customers want?
Posted in: Blog,Change Management,Education,Human Resources,Marketing,Organizational Development,Risk
Customer service is not just about addressing and greeting your customer but engaging and understanding them. Often when one has […] Read More...
DRIVES – a blueprint for change
Posted in: Blog,Continuous Improvement,Increased Profitability,Lean Manufacturing,Methodology,Process Improvement,Revenue Opportunities,Risk,Strategy
Just think of one of the most common New Year’s resolutions: to get into shape. First a person evaluates their […] Read More...
International Sourcing – Exploring uncharted territory
Posted in: Blog,Business Growth,Change Management,Continuous Improvement,Finance and Accounting,Global,Logistics,Marketing,Process Improvement,Purchasing,Risk
Imagine contemplating a trip abroad to a country you haven’t visited before. A fair amount of planning and preparation would […] Read More...
